property management

Our property management experience is unparalleled.   Of course our job is to manage your property, but the level of service you will receive is unlike anything else.  

We hear plenty of stories from owners who have been let down by other property managers.  Using these experiences we have created a property management service that works for property owners and their tenants.

No one wants multiple property managers for their rental investment property.  At Lay2 we believe in building long term relationships with our customers.  We believe in building long term relationships with our staff too.  Our family business ethos means our happy staff stick around for the long term.

We absolutely 100% to infinity and beyond have the highest communication standards.  Whether you call, SMS, email, fax, skype, telegram, mail, facebook or drop by the office, we are always here for you.

If anyone in our team is unavailable, you’ll have the support from other Lay2 team members who will attend to your needs.

From time to time properties require maintenance and repairs, and we never shy away from these aspects.  We encourage tenants to record any issues or problems they have with their rental property and make note of any necessary repairs during regular rental inspections.

Routine maintenance is the best way to prevent future damage to your property ensuring your tenant is happy to live in your investment property long term.

We pride ourselves on working fast, efficiently and diligently to ensure that your property is being advertised and is rental ready.  

Sit back and relax while we organise photography, advertising and home opens within 1 business day. 

We’ll have your property marketing running asap to get the best tenant into your property as quickly as possible.

Our organised systems and practices ensure we approach owners and tenants at least 60 days prior to lease expiring to discuss renewing the lease.  This ensures that a new lease is prepared and signed well before its expiry eliminating the possibility of it lapsing into a periodic lease.

If your tenants want to vacate, this gives us plenty of time to organise advertising and  home opens with the aim to have a new tenant lined up to move in as soon as your investment property is empty

When Steve met with Paula to discuss the sale of her Bayswater property, she said the reason she went with Lay2 over other agents was Steve’s local knowledge and the time he spent learning her motivation for selling and working on the best sales strategy to gain the highest possible house sale price.